who we are
As a responsible company, Belgacom wants to be the preferred provider of intuitive end-to-end solutions combining fixed and mobile telecom, IT and media, thereby empowering its customers to master and enrich their professional and private lives in a sustainable way.
As a responsible company, Belgacom wants to be the preferred provider of intuitive end-to-end solutions combining fixed and mobile telecom, IT and media, thereby empowering its customers to master and enrich their professional and private lives in a sustainable way.
We created in 2007 a new operational structure based on four pillars:
- Residential customers are taken care of by the Consumer Business Unit (CBU).
- Professional customers, meanwhile, benefit from the services of the Enterprise Business Unit (EBU).
- Service Delivery Engine and Wholesale (SDE&W) groups together the network and IT services. Its wholesale activity offers telecommunications services to other operators and suppliers on the Belgian market.
- Staff and Support (S&S) brings together all the horizontal functions that support the Group's activities.
In addition to these four pillars, BICS, a joint venture of Belgacom, MTN and Swisscom, is in charge of international carrier services.
Everyone in the group shares our three fundamental values - "Respect", "Can Do" and "Passion" - that are reflected in skills, work, and attitudes, and in our encouragement to responsibility, creativity, and talent development.
