Our mission
Belgacom wants to be the preferred provider offering intuitive end-to-end solutions; combining fixed and mobile telecom, IT and media; and empowering its customers to master and enrich their professional and private lives.
We created in 2007 a new operational structure based on four pillars:
- Residential customers are taken care of by the Consumer Business Unit (CBU).
- Professional customers, meanwhile, benefit from the services of the Enterprise Business Unit (EBU).
- Service Delivery Engine and Wholesale (SDE&W) groups together the network and IT services. Its wholesale activity offers telecommunication services to other operators and suppliers on the Belgian market.
- Staff and Support (S&S) brings together all the vertical functions that support the Group's activities.
In addition to these four pillars, Belgacom ICS, a joint venture of Belgacom and Swisscom, is in charge of international carrier services. It is ranked eighth in the world in this sector.
