Press Releases
Update in the legal proceedings initiated in 2003 against Belgacom in relation to Proximus-to-Proximus tariffs
13-12-2010
Belgacom will submit a detailed response to the second preliminary report of the experts to demonstrate the unfounded nature of the claim for damages
On 1 January Belgacom will make a number of rate adjustments
09-12-2010
Starting 1 January 2011, Belgacom will index its rates: a number of fixed and mobile rates will be raised by 0.52%, while the rates for fixed Internet will be raised by 1.3%. Belgacom will increase some mobile rate plans by 2.5% as of 15 January 2011. Fixed-to-mobile calls will on average become much cheaper. The average residential customer will see his/her fixed bill increase by EUR 0.38 per month after 1 January.
Belgacom TV launches personal movie recommendations just for you
06-12-2010
Belgacom TV offers a unique personalized and highly relevant experience to its customers thanks to Jinni Taste Engine. Starting today, everyone can receive free-of-charge personalized movie recommendations to find and discover the movies that better match one's taste and movie personality. Your movie personality is unique, so are the personal recommendations on Belgacom TV!
PingPing on 5,000 Coca-Cola vending machines in Belgium and Luxembourg
23-11-2010
PingPing and Coca-Cola Enterprises have concluded a partnership agreement on Near Field Communication (NFC) for Belgium and the Grand Duchy of Luxembourg.
Belgacom signs strategic partnership with blinkx to power video search across its entertainment platform
17-11-2010
Belgacom today announced a strategic partnership with blinkx, the world's largest and most advanced video search engine, to power TV and Video Search across Belgacom's new entertainment platform. This strategic partnership is exclusive for Belgium and Luxembourg and will open the door to new business models and opportunities in digital TV and entertainment.
Belgacom ends third quarter of 2010 with solid results
29-10-2010
Solid revenue growth maintained in the third quarter (+11.1%). Full-year revenue expected to be at the upper-end of the revenue guidance.
Changes to directory assistance 1405
27-10-2010
To respond better to the needs of customers, the directory assistance service is taking a number of initiatives, such as applying a per-second rate, introducing a new mobile Internet application, updating the website and merging the 1404 and 1405 numbers.
Belgacom appoints Bart Van Den Meersche as new EVP Enterprise Business Unit
25-10-2010
Belgacom has appointed Bart Van Den Meersche as new Executive Vice-President of the Enterprise Business Unit. He will take over the responsibilities from Scott Alcott, EVP Service Delivery Engine & Wholesale, who assumed the ad interim as from September 2010 on top of his other responsabilities. Bart Van Den Meersche will join Belgacom as from January 2011 and will take a seat on the Belgacom Management Committee.
The Belgacom bill becomes more transparent and accessible
21-10-2010
Starting today, Belgacom's bills will be easier to read. All prices will now be indicated with and without VAT, and not just the total amount. The pfd copy of the bill has become more accessible, and "My bill online" has replaced "Bill Viewer".
Inspection by the competition services
14-10-2010
On 12 Octobre 2010, the Belgian Directorate General of Competition started a dawn raid on our offices in Brussels.
Belgacom first company in Belgium to sign up to "green" EU code of conduct for data centers
28-09-2010
Belgacom is the first company in Belgium to sign up to the EU's code of conduct for energy-saving data centers. The EU developed the code of conduct to reduce the increasing energy consumption in data centers and the related economic impact. By adopting this code of conduct Belgacom undertakes to make public the PUE, the standard unit of measurement for green data centers and to constantly improve this value by means of energy-friendly interventions. To offer its customers low-energy solutions, Belgacom itself is now also offering "green" turnkey data centers for companies.
Towards a personalized experience with a human touch
22-09-2010
Today Didier Bellens, CEO of Belgacom, and Steve Perlman, CEO of OnLive, presented the OnLive gaming service, the pioneer of on-demand and instant-play high-end video games. Belgacom is extensively testing the service before the full launch that will take place in 2011. The games will be delivered instantly through the Internet to PCs, Macs and TVs, without the need for specialized computers, expensive game consoles or large downloads.
BICS selected as Roaming Hub provider for MTN Group
13-09-2010
BICS a leading global provider of Voice, Data and Value Added Services, is delighted to announce that it has signed an agreement to provide Roaming Hub services to the MTN Group, the biggest mobile operator group in Africa and Middle East.
Belgacom now also offers a TV experience on mobile and pc
10-09-2010
Five years after the launch of Belgacom TV, Belgacom is moving forward with new applications, which are possible thanks to the convergence of fixed and mobile products and the Group's excellent network. The new applications anticipate the future: just like surfing the Net, watching TV is increasingly becoming an individual, interactive experience.
Belgacom brings the human touch to Digital TV & Entertainment
10-09-2010
Belgacom signs two new exclusive strategic partnerships for Belgium and Luxembourg with Jinni and in3Depth Systems for the build-up of its future platform Belgacom Entertainment
Belgacom boosts the Internet even more, for the third time this year
27-08-2010
On 1 September, Belgacom will again increase speeds, leaving most of the Belgian cable operators far behind in terms of upload speeds for similar internet offerings.
The Resto.be group entrusts Belgacom Skynet with managing the advertising of its Internet sites
06-08-2010
Belgacom announced good financial results on Friday. The Group will now intensify its efforts focusing on three strategic priorities
02-08-2010
On Friday, the Belgacom Group announced its financial results for the second quarter of 2010. They are fully in line with expectations. Pack sales and the number of Belgacom digital TV subscribers continue to grow strongly. Belgian consumers have confidence in Belgacom's combined offerings which provide them with the best value for money on the market.
Belgacom announces solid results for the first 6 months of the year
30-07-2010
The Group revises its revenue forecast upwards for 2010
Belgacom lowers its rate for calls to mobile numbers
28-07-2010
On 1 August, Belgacom will lower its rate for calls from fixed lines to mobile numbers. This is a result of the lowering of the mobile termination rates (MTR), conform to the decision of the regulator (BIPT) of 29 June 2010. These rates still differ in Belgium: Mobistar and Base charge Proximus more for terminating calls on their network than the other way round. As the rates will be lowered further, this asymmetry will be eliminated, as requested by the European Commission. From 1 October "Happy Time" customers will pay a fixed amount per call to mobile numbers. This means that they can also make mobile calls without worrying about the length of the call. The difference between fixed-to-fixed calls and fixed-to-mobile calls is becoming ever smaller, also an advantage of convergence.
Belgacom and Proximus guarantee optimal use of iPad at home and on the go
22-07-2010
The iPad tablet computer will be available in Belgian stores from tomorrow 23 July. Belgacom and Proximus have everything to guarantee their customers an optimal use of iPad at home and on the go. Customers can surf wherever they go via the Proximus 3G network or can use their iPad at home via their Belgacom fixed Internet connection.
Belgacom Bridging ICT acquires a 40% stake in ClearMedia
19-07-2010
Both companies will strengthen their position on the IT market for SMEs.
Belgacom Bridging ICT has formed a strategic partnership with the hosting company ClearMedia to expand its offering for medium-sized enterprises and increase its presence on that market. To this end, Belgacom Bridging ICT is acquiring a 40% stake in ClearMedia.
Belgacom unflagging in its continuous fight against spam and viruses
15-07-2010
Belgacom continues its fight against spam. In the first six months of 2010, Belgacom has stopped over 11 billion infected e-mails, which represents 90% of residential traffic (87.7% in 2009) and 95.9% of business traffic (96.6% in 2009).
BICS' Instant Roaming Solution Launches in the Palestinian Territories by Wataniya Mobile
12-07-2010
BICS, a leading global provider of voice, data and value added services, is proud to have been chosen by Wataniya Mobile for their global roaming coverage through BICS' Instant Roaming solution. This service will provide Wataniya's Palestinian Territories’ subscribers with access to a global roaming footprint for Voice, SMS, GRPS, CAMEL, 3G and BlackBerry. The service is underpinned by Dual IMSI technology, which has been developed in conjunction with Proximus, Belgium’s largest mobile operator.
Charleroi: first Walloon city to offer SMS parking
08-07-2010
Launched in September 2006, the 4411 service which allows you to pay for parking via your mobile phone has already registered over 5,000,000 transactions. This payment method will soon be available in Charleroi, the first Walloon city to use this service after 13 other cities in Belgium.
Scarlet acquires the operations of mobile operator MobiSud in Belgium
30-06-2010
In March 2007, Maroc Telecom and Belgacom signed a strategic agreement by which Belgacom acted as partner for the launch of MobiSud, a mobile virtual network operator, in Belgium. MobiSud proposes a mobile telephony offer designed for people originating from the Maghreb countries (Morocco, Algeria, Tunisia) by providing a network of exceptional quality, a customer service adapted to their needs, and attractive prices for local calls and calls to their country of origin.
Belgacom brings ICT closer to SMEs
29-06-2010
To reinforce its convergent ICT offering for the SME market, Belgacom is setting up a new company called Belgacom Bridging ICT. The new company will constitute the basis for a new and exclusive channel with ICT Experts spread throughout Belgium.
Sonus Networks and BICS transform BICS' entire network to all IP core for next-generation services
29-06-2010
Sonus Networks, (Nasdaq: SONS), a leader in IP networking, and BICS, the fourth largest wholesale voice provider in the world, today announced the successful completion of the operator’s IP-based core network migration, a massive undertaking equivalent to more than 10,000 E1 TDM and SIP trunks.
Belgacom and BIC® launch the BIC® Phone on the Belgian market
17-06-2010
After successful launches in France and Spain, the BIC® Phone is now also for sale in Belgium. The BIC® Phone is a simple but reliable mobile phone, which focuses on the core functions of mobile telephony: calling and texting. The BIC® Phone is available off-the-shelf from hundreds of news agents and petrol stations for 39.99 euro, including a Proximus Pay&Go Flex top-up credit of 19 euro.
Belgacom again sets the tone and boosts the Internet still further
28-05-2010
Another radical increase of volumes. Unlimited Internet from just €28.90 per month On 1 June, Belgacom will again increase the volumes. Moreover, customers with Internet Start, Comfort and Favorite will then be able to download without limits thanks to the new Volume Pack Unlimited option. On 1 March, only three months ago, Belgacom already set the tone, introducing a number of significant changes in its Internet offering: more volume, more speed and a package without any volume limits. Belgacom is now giving its offering a further substantial boost, making the Internet even more accessible.
Belgacom announces an investment and an exclusive strategic partnership with OnLive, world's first on-demand, instant-play videogame service
17-05-2010
Belgacom and OnLive, Inc., the cloud gaming pioneer, announced today their strategic co-operation. Belgacom has taken a 2.6% shareholding in OnLive alongside Warner Bros., AT&T, BT, Autodesk and Maverick Capital.
Good first quarter results in line with guidance
07-05-2010
The Belgacom Group ended the first quarter of the year with a solid revenue in line with the guidance. Belgacom TV passed the 800,000 customer milestone and the total number of customers enjoying the advantages of our Packs increased to 653,000. Belgacom will continue to focus on customer satisfaction with the implementation of structural changes to enhance the customer experience.
Overview of Belgacom rates during the previous and coming months
30-04-2010
We often hear it said in the press and in studies that customers pay too much for their telecom services. Belgacom would like to underline that, usually, such statements are based on user profiles which do not correspond to actual consumer behavior, and that the reports are often already outdated when they appear. The facts show that customers can, and do, save money. With a view to increasing transparency, an overview of Belgacom's rate adjustments of both the previous and the coming months is provided below. The customer is entitled to it. The customer is king, after all.
Bizz Internet: a step further in Belgacom's specific approach to the self-employed and SMEs
21-04-2010
On 3 May 2010, Belgacom will launch Bizz Internet. Besides the Internet connection, these Internet packages offer professional customers four service guarantees which are crucial for the smooth running of a company. They provide professionals with the guarantee to always remain operational no matter what happens. With this Belgacom is responding to the real needs of the self-employed and SMEs and is the first to come up with an all-in guaranteed Internet offer for the SME market.
Telindus divests the activities of its UK subsidiary Telindus Surveillance Solutions
19-04-2010
Telindus International today announces the divestment of the activities of its UK subsidiary Telindus Surveillance Solutions Ltd. to US company Adtech Global Solutions.
Belgacom Dreambox: Justine Henin, Mbark Boussoufa, Dimitri Lauwers and Axel Hervelle will coach sporty youngsters aged 9 to 16
16-04-2010
Sport is very important for Belgacom, as demonstrated by its sponsoring policy all these years. For instance, Belgacom sponsors the tennis star Justine Henin, the Red Devils national team, football clubs RSC Anderlecht and KAA Gent and the basketball teams Antwerp Giants, , Belgacom Liège Basket and Spirou Basket Club. Belgacom is now taking one step further by launching a project to promote sport among youngsters aged between 9 and 16.
PingPing is ready for digital meal vouchers
16-04-2010
PingPing, in close partnership with Accor Services, has developed and tested simple, innovative solutions to enable users and merchants to fully benefit from the advantages of digital meal vouchers.
Transparency declaration on Belgacom shareholding
06-04-2010
In accordance with the financial transparency rules and legislation, Capital Research and Management Company (CRMC) notified its participation in the total amount of 338,025,135 shares with voting rights, emitted by Belgacom S.A.
Belgacom TV offers the first Belgian football match in 3D
26-03-2010
On 10 March, for the first time in Belgium, Belgacom's innovation department in cooperation with its partner Outside Broadcast, performed a 3D capture of a Belgian football match (Charleroi-Lokeren). Belgacom is happy to announce that this test was very conclusive: the new 3D technology, particularly in the case of football, offers a truly new television experience to viewers and opens up new and exciting prospects for the future.
Belgacom warns customers about fraud
25-03-2010
Belgacom customers recently received a letter in the post urging them to pay a certain sum in order to renew their domain name. However, Belgacom customers have a free domain name included in their Internet subscription. The letter did not come from Belgacom, but the company "Domain Renewal Group". This letter was clearly fraudulent.
Belgacom sets up network of ICT partners for SMEs
23-03-2010
To reinforce its ICT offer for the SME market, Belgacom is developing a network of local ICT resellers for the self-employed and small businesses. Belgacom aims to offer SMEs IT and telecom products and services through this network so that they can derive maximum advantage from integrated fixed, mobile and IT solutions. By the end of the year Belgacom intends to have a network of 250 ICT partners, spread throughout Belgium. With this in mind, Belgacom has concluded a hardware reseller contract with HP.
2009 was a year of records for the Belgacom Group
26-02-2010
Convergence and innovation were the keys to success, record sales of Packs and Belgacom TV On 25 February 2010, the Board of Directors approved the annual results. In 2009, the Belgacom Group booked a net profit of €904 million (€104 million more than in 2008). The company will pay a normal dividend of EUR 1.68 per share, i.e. EUR 2.08 total annual dividend per share including the interim dividend of EUR 0.4 per share.
Belgacom International Carrier Services and G-Xchange sign agreement for international remittances
15-02-2010
Belgacom International Carrier Services (BICS), a leading global provider of voice, data and value added services and G-Xchange (GXI), a fully-owned mobile-commerce subsidiary of Philippines' Globe Telecom, have signed an agreement to expand GXI's existing number of remittance corridors, using BICS' HomeSend Remittance Hub.
Belgacom launches a completely revamped Internet offer
05-02-2010
As from the 1st of March, Belgacom will carry out major changes in order to meet customer needs even better: a radically updated and future-oriented Internet offer with more speed, more volume and a package without volume limits.
Belgacom TV: new thematic channel packages from EUR5/month
28-01-2010
On 1 February new types of subscription adapted to customers needs. Belgacom has rearranged its thematic channel offering and now offers channel packages for all tastes, starting from EUR5/month. In addition to these channel packages, Belgacom is also offering new subscription packages which combine, in a cost-effective way, the thematic channels and the large catalogue of videos on demand.
Proximus, BASE and Mobistar join forces to help Haiti via 4666
15-01-2010
The three mobile operators Proximus, KPN Group Belgium/BASE and Mobistar are mobilizing to raise money for the victims of the natural disaster in Haiti. Customers of these mobile operators can send an SMS worth €1 to 4666. All the proceeds of the action will go to the victims.
The Belgacom Group combines its strengths to serve customers better
04-01-2010
The extraordinary general shareholders' meeting of 4 January 2010 has approved the integration of the Belgian subsidiaries of the Belgacom Group. They now form a single limited liability company under public law.
