We have a great position because we can guarantee businesses seamless solutions anytime anywhere on any device.
Professional
Our business market is split into two distinct segments. One covers small and medium sized operations, and the other covers larger corporate customers.
For SME’s and self-employed, the tools and services are often very similar to those that make a success of our private and residential customers, although the needs are frequently greater, since dependability of service is essential for businesses.
Our larger corporate customers have different needs, frequently making use of Belgacom's broader range of IT and network expertise and facilities, and with many customers benefiting from a designated account manager to ensure constant contact and seamless service across all needs.
With a strong emphasis on customer need, we devote exceptional attention to dedicated accounts. Contacts with each of our corporate accounts is managed by a single executive, who acts as the customer's interface with Belgacom, simplifying each customer's dealings, and often, through familiarity with the customer's business, anticipating or recommending new possibilities available from Belgacom. In continuous collaboration with the customer, the best solutions are found for particular needs.